|
|
Effective Discipline
Leaders know that poor performance is like a highly contagious
disease.
The longer it goes unchecked, the more everyone suffers.
- Jim Clemmer
Session overview
Fortune Magazine says failure to manage low performers is the #1 reason
why leaders fail. They added that 87% of employees say low performing
coworkers hurt their productivity and make them want to quit.
Disciplining team members is one of the most difficult tasks for many
team leaders.
Effective Discipline provides the tools necessary to dramatically reduce
problem behaviors. By involving team members in performance discussions
and gaining their commitment to behavioral change, managers can turn a
potentially negative interaction into a positive developmental step.
This session helps leaders create an environment that encourages
self-discipline. This process utilizes behavioral modeling techniques
that provide team leaders with the skills to motivate individuals and
teams. Participants observe and practice the proper techniques of
Effective Discipline and learn to guide team members to define problems
and create their solutions.
|
Course
Impact
Managers and leaders
will be able to:
- Use the
techniques of effective discipline to eliminate problem behavior.
- Communicate
concerns in terms of behavior rather than perception or opinion.
- Minimize
defensiveness and focus on solutions.
- Reduce
conflict avoidance behaviors that undermine team morale, impact
perceived fairness and impede overall productivity.
- Review
performance to make sure the problem is resolved.
- Recognize the
importance of team member participation in defining the problems and
solutions.
|
|
|
