Essential Skills of Communicating
problem of communication is the illusion that it has been accomplished.
- George Bernard Shaw
Leaders must be effective communicators if they are to be successful.
The foundation of good communication is creating a supportive
environment that encourages the free and open exchange of ideas,
thoughts, and opinions.
Essential Skills of Communicating focuses on improving two-way
communication between leaders and others throughout the organization. By
managing ones own non-verbal behaviors, leaders will increase the power
of their message.
This course provides the tools necessary to develop clear, concise
messages that are receiver-focused. By targeting communication as a
two-way process, the program can help even experienced managers improve
their listening skills as well. This course will help develop leaders
into effective communicators who get results.
Managers and leaders
will be able to:
that communication is a two-way process.
clear, concise messages in the interest of the listener.
nonverbal behaviors to reinforce the intent of messages.
actively to improve communication.
- Create a
climate of open communication, which increases team member
motivation and commitment.