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Providing Performance Feedback
You can’t
expect changes in behavior or performance with any greater
frequency than the frequency in which feedback is given.
Session overview
Performance assessment is an important part of a team leader’s efforts
to improve overall performance. To be effective, performance assessments
must be objective and fair.
For the performance feedback process to work successfully, it must be
collaborative. If it is, both parties will see the situation from the
same point of view and agree on what needs improvement. Mutually agreed
upon commitments can then lead to positive change. Properly implemented,
the performance feedback process leaves no bad feelings generated or
experienced on either side of the discussion. Providing Performance
Feedback provides a collaborative process for gaining commitment to
change and success.
Providing Performance Feedback provides the tools required to adjust
individual performance. With its focus on logical processes and
reasonable commitments, this course can help even experienced managers
evaluate and improve performance more effectively. Using these new
skills and insights with their team members, managers will be able to
demonstrate their commitment to an open and consistent performance
improvement process.
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Course
Impact
Managers and leaders
will be able to:
- Base
assessments on facts and behavior.
- Assess
performance.
- Use positive
feedback to motivate team members.
- Gain team
member participation in assessment.
- Establish
team member agreement with the assessment.
- Inspire team
member commitment to the change needed to improve performance.
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