Some team members may simply not know how to do their jobs properly.
For assistance in determining this, locate people who know the jobs well, such as former team members, team leaders, supervisors, or managers, and have them
observe the team members and determine if they can competently perform the tasks required. If not, some
training is in order, followed by close supervision until competency is achieved.
Convene a discussion of team members and ask them what kinds of training would benefit them. Engaging team members in their development will increase their
commitment to learning.
Developing and Coaching Others
& Possibilities: A Team Training Assessment - Use this tool to
help determine what team members think is lacking in their training. Can
be used in conjunction with
Training Program for Teams at Work.
RETURN to "Low