Some team members may simply not know how to do their jobs properly. For assistance in determining this, locate people who know the jobs well, such as former team members, team leaders, supervisors, or managers, and have them observe the team members and determine if they can competently perform the tasks required. If not, some training is in order, followed by close supervision until competency is achieved. 

Convene a discussion of team members and ask them what kinds of training would benefit them. Engaging team members in their development will increase their commitment to learning.

 

Recommended Program:
Developing and Coaching Others

Recommended Resources:
Power & Possibilities: A Team Training Assessment - Use this tool to help determine what team members think is lacking in their training. Can be used in conjunction with Training Program for Teams at Work.

 

RETURN to "Low Productivity" List