[3] Resolving Conflicts

STEP 3: Arrange a place and time to talk

Since there is considerable emotion in any conflict, the ability to focus is important. Choose a time and a place convenient to both parties where they can focus attention on resolution. 

Sometimes it is useful to find an environment different from the setting where the conflict arose. For example, you might suggest a walk outside (if weather permits), or sit at a picnic table. Get away from distractions, such as those at work.

Recommended Program:
Experience Taking Flight with DISC, our new DISC Training Program, based the book Taking Flight!: Master the Four Behavioral Styles to Transform your Career, Your Relationships…Your Life, a business fable that features a diverse group of birds confronted with a race against time to save their homes from impending disaster. Suddenly forced to work together, the birds must decipher the four DISC behavioral styles to bring out their best and solve the crisis

Recommended Resources:
Leading Style Article
Everything DISC Series