Your Socks Off Customer Service - An assessment of both front
line employees and managers to determine the organization's readiness to
give world class customer service.
a Customer Service Star -
Assessing team member customer service strengths and weaknesses.
POSITUDE™ Challenge Application Cards - Decks of Cards
with situations such as Customer Service, Sales, Management &
Supervisory Time Management for teams to discuss and resolve.
What's My Communication Style? -
Customer service may be a function of how the person communicates. This
easy-to-administer instrument identifies preferences in verbal and non-verbal
communication and how to adjust for varying situations.
IN-HOUSE Customer Services Courses available....
Contact Teambuilding, Inc. at 888-672-1120 or send email to